Privacy Policy

Last Updated: 06-May-2026

Our Commitment to Privacy

Prime Supplies, Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you may contact us with questions about your information.

This Privacy Policy applies to information collected through the Prime Supplies website, online store, customer service communications, order processing, sales, marketing, and related services.

Information We Collect

We may collect information needed to process orders, provide customer service, manage accounts, respond to inquiries, and improve our website and services. This may include:

• Name and company name
• Billing and shipping address
• Email address and phone number
• Order details and product purchase history
• Payment-related information processed through secure third-party providers
• Account login information (if you create an account)
• IP address, browser type, device information, referral URL, and website usage data

Payment Information

Prime Supplies does not store full credit card details on its website servers. Payment information is processed through secure providers such as QuickBooks Payments or other enabled services. These providers handle your data according to their own privacy and security policies.

How We Use Your Information

• Process, fulfill, ship, and manage orders
• Provide customer service and respond to inquiries
• Manage returns, refunds, exchanges, and product issues
• Create and manage customer accounts
• Send order confirmations, shipping updates, invoices, and service-related messages
• Improve website performance and customer experience
• Protect against fraud and unauthorized activity
• Comply with legal, tax, and business requirements
• Send marketing communications (if opted in or permitted by law)

How We Share Information

We do not sell your personal information. We may share information only when necessary to operate our business or comply with legal obligations, including with:

• Payment processors and financial service providers
• Shipping carriers and fulfillment partners
• Website hosting, ecommerce, and technology providers
• Accounting, tax, and business service providers
• Government authorities when required by law
• Successor entities in case of business transfer or merger

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember cart contents, support accounts, analyze usage, and enhance marketing. You can adjust your browser settings to disable cookies, though some features may not work properly.

Data Security

We use reasonable technical and organizational measures to protect personal information. However, no system can be guaranteed to be 100% secure. Users should access the website from secure devices and networks.

How Long We Keep Information

We retain personal information only as long as necessary for order processing, customer service, legal compliance, and business operations. When no longer needed, we may delete, anonymize, or securely store it as required.

Your Choices and Rights

Depending on your location, you may have the right to request access, correction, or deletion of your personal information. You can also unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us. Service-related communications may still be sent.

California Privacy Rights

California residents may have additional rights under applicable laws. To submit a privacy request, please contact us using the details below.

Do-Not-Track Signals

Some browsers offer Do-Not-Track (DNT) settings. As there is no universal standard, our website may not respond to DNT signals at this time.

Third-Party Links and Services

Our website may contain links to third-party websites or services. Prime Supplies is not responsible for their privacy practices. Please review their policies before sharing your information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the website indicates acceptance of the updated policy.

Contact Us About Privacy

Prime Supplies, Inc.
830 E Higgins Rd, Suite #111M
Schaumburg, IL 60173
Email: cs@myprimesupplies.com