Terms and Conditions

Last Updated: 06-May-2026

Agreement to Terms

These Terms and Conditions govern your access to and use of the Prime Supplies, Inc. website, online store, products, services, and related communications. By using the website or placing an order, you agree to these Terms and Conditions, along with our Privacy Policy, Returns and Refund Policy, Billing Policy, and any other policies posted on the website.

If you do not agree with these Terms and Conditions, please do not use the website or place an order.

About Prime Supplies

Prime Supplies, Inc. provides office supplies, janitorial products, paper goods, hospitality supplies, food service products, institutional supplies, and facility support products to commercial, institutional, government, and individual customers.

Website Use

You agree to use the website only for lawful purposes and in a way that does not interfere with the website, security features, other users, or Prime Supplies operations. You may not use the website for fraudulent, unauthorized, abusive, or illegal activities.

Account Registration

Some features may require account registration. You are responsible for maintaining the confidentiality of your login information and all activity under your account. You agree to provide accurate and updated information.

Product Information

Prime Supplies makes reasonable efforts to provide accurate product details. However, information may be provided by third parties and may change without notice. Product images may vary due to packaging updates or display differences.

Product Availability

All products are subject to availability. We reserve the right to discontinue products, limit quantities, cancel unavailable items, or suggest alternatives.

Pricing and Errors

Prices may change without notice. Prime Supplies reserves the right to correct errors in pricing, descriptions, or availability and may adjust or cancel orders if necessary.

Orders and Acceptance

Submitting an order does not guarantee acceptance. Prime Supplies may review, accept, reject, or cancel orders due to availability, pricing, payment issues, or suspected fraud.

Payments and Billing

Payments are governed by our Billing Policy. Customers must provide accurate billing and payment information. Available methods may include credit card, debit card, QuickBooks Payments, ACH, PayPal, purchase order, or invoice.

Government, Institutional, and Bulk Orders

Approved buyers may request quotes, purchase orders, or invoice-based purchasing. Additional documentation and approval may be required.

Shipping and Delivery

Shipping times and methods vary. Prime Supplies is not responsible for delays caused by carriers, weather, supplier issues, or incorrect customer information.

Returns, Refunds, and Exchanges

Returns and refunds are governed by our Returns Policy. Please review it before placing an order.

Customer Responsibilities

• Provide accurate account, billing, and shipping information
• Review product details before purchase
• Ensure product suitability for intended use
• Follow product instructions and applicable laws
• Report any issues promptly

Intellectual Property

All website content, including design, text, graphics, and logos, is owned by or licensed to Prime Supplies. Unauthorized use is prohibited.

User Feedback, Reviews, and Submissions

By submitting content, you confirm it is accurate and lawful. Prime Supplies may use feedback to improve products and services in accordance with our Privacy Policy.

Third-Party Links and Services

Our website may link to third-party services. We are not responsible for their content or policies.

Disclaimer of Warranties

Products and services are provided "as available." Prime Supplies disclaims all implied warranties to the fullest extent permitted by law.

Limitation of Liability

Prime Supplies is not liable for indirect or consequential damages. Total liability is limited to the amount paid for the order.

Indemnification

You agree to indemnify and hold Prime Supplies harmless from any claims arising from misuse of the website or violation of these Terms.

Force Majeure

We are not responsible for delays caused by events beyond our control, including natural disasters, supply issues, or technical failures.

Changes to the Website and Terms

We may update these Terms at any time. Continued use of the website indicates acceptance of updated terms.

Governing Law

These Terms are governed by the laws of the State of Illinois.

Contact Us

Prime Supplies, Inc.
830 E Higgins Rd, Suite #111M
Schaumburg, IL 60173

Customer Service: cs@myprimesupplies.com
Business Contact: mahesh@myprimesupplies.com